icon Business Process Outsourcing Service

Kirat IT Solutions bridges consumers and businesses with technology. Offering solutions that increase revenues for businesses, and delight for consumers.

Kirat IT Solutions is a Private Limited Company established in 2015 and is fast growing company in the area of Product Development, IT infrastructure & BPO Services. The organisation was founded by entrepreneurs having extensive experience in IT consulting and Software & BPO services domain across various industry verticals.

The organisation relentlessly advocates for innovation to simplify modern day roadblocks.


Significant Benefits of our BPO Services

  1. Reduced Transaction Cost.
  2. To provide large scale specialized infrastructure for handling huge volume of engagements in relation with transaction processing.

Services at a Glance

  1. Technical Support services.
    It’s becoming inevitable to sell software, digital and electronic products without assured technical support. The customers are required to be consistently supported to keep them happy and to make use of the products and services to the fullest. We at Kirat offer customized technical support functions for our software products. Our service are customised to cater to various time zones, languages and skills.
  2. Customer Support Services.
    An effective and active customer support functions will strengthen the client and customer relationship. It will give customers a positive feeling about the brand. Customers are assured that they can always approach the department for any issues and it will be resolved. We offer such professional, polite and affable customer service to any business across the Globe. We make use of powerful call scripting system and handle the customer queries easily and effectively.

    We offer Customer Service via multiple channels :

    • Email Support Services.
    • Chat Support Services.
    • Phone.
    • Social Media.
  3. Back End Operations.
    The process of outsourcing the back office support service is simple, reliable and effective way to manage the business function. The model is not only cost saving but also highly productive. We at Kirat involve domain experts and well trained executives to execute our client’s projects.